TEAM LEAD SITE ENGINEER
Payments
Job Overview
Executive Recruitment Asia is working with a leading European online, mobile and POS payment service provider, extending its services to the Indian market, helping e-commerce businesses of all accept payments via multiple touch points. We are looking for a passionate, skilled and enthusiastic Lead Site Engineer to join the team in Singapore. As a SEM, you will ensure delivery goals & objectives are achieved by the team, while engineers have constant skills growth and are high performers. You should be a hands-on engineer, capable of implementing complex solutions of improving the Cloud Platform. You are responsible for directing people & hiring manager of the teams, focused on guiding people in their career path. You define the way of working in teams that enables high autonomy, high alignment and streamlined engineering processes.
Responsibilities
- Build and serve a successful & motivated local SRE team
- Serve as the hiring manager for the SRE needs, ensuring teams’ capacity to achieve expected outcomes
- Defining recruiting strategies to acquire new skills or create capacity to satisfy business needs, longevity, skills diversity, attrition mitigation and competitiveness
- Identifying impediments and applying ways to overcome them
- Ensuring each person in the team to fully understand their role/position and achieves the expected outcomes
- People management skills to help you to understand people\\\\\\\'s ambitions and align them to organisational needs.
Requirements
- Creating personalized career development plans for engineers and guiding them in achieving both personal & organizational goals
- Applying performance evaluation and promotion processes
- Establishing holistic coaching and mentorship principles and ensuring each team member receives fair feedback
- Onboarding and training of new colleagues
- Monitoring incoming incidents or requests and ensuring they are resolved within the defined timeline Collaborating with team members from other engineering offices to apply a ‘follow the sun’ model.
- Taking ownership of special projects that are parallel to the normal Infrastructure roadmap
- Defining and monitoring team objectives to achieve Platform & Reliability goals
- Liaising with other teams and stakeholders to provide visibility & transparency of current progression
- You are a strong engineer with extensive experience in either Cloud Infrastructure or application development/troubleshooting
- Your attitude towards learning is driven by curiosity, you are not afraid to learn from mistakes and you are proactive in suggesting new solutions.