MERCHANDISING OPERATIONS & LOGISTICS MANAGER
Operations
Job Overview
ERA are excited to be partnering with a leading B2b iGaming business who are looking for an experienced Merchandising Operations & Logistics Manager to lead global merchandising operations. The Merchandising Operations and logistics Manager will be responsible for managing the entire logistics and operation related to global merchandising for the company. This will play a key new role in the organisation and the aim is to handle external merchandise sale as well as fulfilling internal requirements & orders for key clients. You must be very experienced in the logistics/order management field as this role will require to set up the entire structure, processes, and product requirements including choosing the right IT infrastructure/Software solutions, vendors & key partners and will be in charge on implementing and running the daily operations. This person will own the entire merchandise P&Ls, agree on best possible product & delivery pricing and optimise order management processes for all stakeholders.
Responsibilities
- Manage the entire logistics and operation related to global merchandising for the company.
- Handle external merchandise sale as well as fulfilling internal requirements & orders for key clients.
- Set up the entire structure, processes, and product requirements including choosing the right IT infrastructure/Software solutions, vendors & key partners and will be in charge on implementing and running the daily operations.
- Own the entire merchandise P&Ls, agree on best possible product & delivery pricing, and optimise order management processes for all stakeholders.
- Identify best suitable logistics tool and order management system.
- Identify key partners & manufacturing suppliers and establish key working relationships.
- Establish warehouses and stock management partners.
- Launch merchandising platform/order system to be integrated in multiple websites.
- Manage a product catalogue that internal stakeholders & external users can order from.
- Set up internal order management process for all stakeholders & optimise order management processes.
- Produce forecast of items needed to be ordered.
- Manage inventory tracking system to record deliveries, shipments and stock levels.
- Set up SLA and ensure all supply chain adheres to set KPIS.
- Deliver weekly reports/livestock management inventory.
- Manage budget & report on monthly spend.
Requirements
- 10 years + experience in order management systems & logistics/e-commerce.
- Understanding of procurement processes & vendor management.
- Project management/good time management skills, including prioritising and scheduling.
- Ability to provide direction, influence others and develop strong working relationships with many departments in the organisation.
- Be proactive, friendly, passionate and energetic.